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Shipping Methods

Airmail and registered Airmail:
Generally, focalecig.com ships goods via Registered Airmail.
If your order amount is less than $20, the tracking number provided doesn't show the delivery status. It would show that the package arrives at the destination country only.

If the order amount is over $20, focalecig.com will offer the tracking number for free.

Currently, free shipping methods are: 

Hong Kong Post, China Post

No free shipping on Netherlands Post(For orders come with battery)


Express shipping (DHL, EMS, UPS) requires extra shipping fee. 



Common problem

  

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Announcement

Dear Valued Customers, 

Thanks for your support on Focalecig!
Focalecig is having holiday between Jan. 20th and Feb. 6th to celebrate the 2017 Chinese New Year.
During this period, orders placed on China warehouse items will not be processed. But focalecig site will remain operative during the holiday and order can be placed as usual . 

We will start processing orders on Feb.6th. However, shipping might take another few days to be resumed.
All services resume on Feb.6th 2017 HKT. Due to the holiday backlogs, it might take extra 24 hours for replying your emails.

Thank you for your kind attention and wish you a fruitful year of the Goat !

Best Wishes
Focalecig Team









1/19/2017