Guidance for Exchanging Points to Voucher Code
Make sure you have logged in on Focalecig.
Voucher value depends on the points you want to exchange.
Please make sure you enter right email address if you exchange points to voucher for your friend.
Once you finish exchaging, Voucher (code) would be listed on corresponding account.
Voucher doesn't apply to group buy deal.
How to get more points?
Fufill your orders placed on focalecig.
Share our deals/products.
Create new thread on Focalvapor (Points vary from which part you created. For more information click here)
Reply member's questions on Focalvapor.
Dear Valued Customers,
Thanks for your support on Focalecig!
Focalecig is having holiday between Jan. 20th and Feb. 6th to celebrate the 2017 Chinese New Year.
During this period, orders placed on China warehouse items will not be processed. But focalecig site will remain operative during the holiday and order can be placed as usual .
We will start processing orders on Feb.6th. However, shipping might take another few days to be resumed.
All services resume on Feb.6th 2017 HKT. Due to the holiday backlogs, it might take extra 24 hours for replying your emails.
Thank you for your kind attention and wish you a fruitful year of the Goat !